Mercure Biel Hotel, Biel ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Neumarktstrasse 40, Biel, Switzerland, 2502

Mercure Biel is a 4-star hotel located in the heart of Biel, Switzerland, a city renowned for its watchmaking heritage. The hotel's central location makes it ideal for both business and leisure travelers, with easy access to nearby attractions and transportation. Notable amenities include covered parking and a terrace for relaxation. Guests can also enjoy excursions to the nearby nature reserve on St Peterinsel and boat tours in the scenic three-lake region.

Location

Mercure Biel is conveniently located just a 10-minute walk from Biel station, providing direct train access to several airports including Zurich and Geneva, each about 90 minutes away. The hotel is also close to Biel's pedestrian shopping zone, allowing easy exploration of local attractions. Nearby points of interest include the Kunsthaus Centre PasquART and the Congress Centre Biel.

Rooms

The hotel offers a range of accommodations including Standard Single Rooms, Double Rooms, and Superior Rooms with kitchenettes. Each room includes essential amenities such as air conditioning, flat-screen TVs with cable channels, and minibars. Guests appreciate the comfort of partially refurbished rooms that meet four-star standards. Notably, some rooms feature kitchen facilities for added convenience.

Eat & Drink

The Barrique restaurant serves a variety of seasonal dishes and fine wines from around the world. Its creative cooking style merges local and international culinary influences. The hotel's Deja Vu bar offers a selection of beverages and is open late into the night. Guests can enjoy a relaxed dining atmosphere complemented by exceptional service from the professional staff.

Leisure & Business

Guests have access to a sauna and fitness area located on the top floor of the hotel. The Mercure Biel also provides versatile meeting rooms suitable for conferences and events, accommodating up to 100 guests. Amenities include free Wi-Fi throughout the property and a business center for professional needs. For leisure, electric bikes can be rented at the reception.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Coffee machine

Heating

room details

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Classic Single Room

Max:

1 person

14 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Superior Single Room

Max:

1 person

14 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Biel1700 ft

Airports

Belp (BRN) 33.5 mi

Train

Biel/Bienne3000 ft

Biel/Bienne ASM-bti3000 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Outstanding Help!

“The service was truly exceptional; the staff went out of their way to assist us, from finding a ventilator during a heat wave to offering help whenever needed.” view full review

Fantastic Breakfast!

“Every morning, the breakfast spread was impressive, with plenty of fresh options and quality food, ensuring that we always started our day off right.” view full review

Cozy Comfort!

“My room was perfectly equipped with a mini-fridge, hair dryer, and safe, making my stay convenient and comfortable, even if the lighting was a bit dim.” view full review

Charming Ambiance!

“The room decor was tastefully done, creating an inviting atmosphere that made my stay pleasant and memorable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking
Cycling

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Laundry
Dry cleaning
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Neumarktstrasse 40, Biel, Switzerland, 2502

Map view

Neumarktstrasse 40, Biel, Switzerland, 2502

City landmarks

Jakob-Staempfli-Strasse 96

Omega-Museum

3100 ft

Zentralstrasse 60

Congress Centre Biel

2100 ft

Gallery

Kunsthaus Centre PasquART

3100 ft

Fountain of Justice

2100 ft

Nicolas-G.-Hayek-Strasse 2

Cite du Temps

3700 ft

Ring

Fontaine du Banneret

2300 ft

Seevorstadt 52

NMB Neues Museum Biel

2600 ft

Parks

Elfenau Park

2400 ft

Ländtestrasse 4

Strandboden

5000 ft

2502 Biel/Bienne

Biel/Bienne Beaumont

1.2 mi

Seevorstadt 99A

Eglise du Pasquart

2100 ft

Seevorstadt 71

Bieler Fototage

3100 ft

Wydenauweg 34

Centre Muller

3400 ft

Zoo

Zoo Biel

1.6 mi

Bielstrasse

Lake Biel

1.5 mi

Hauptstrasse 6

Schlossmuseum Nidau

4700 ft

Seevorstadt 1

Pavillion Felseck

4500 ft

Zihl/La Thielle

5300 ft

Beach

Strandbad Nidau

1.3 mi

Stadiums

Tissot Arena

1.9 mi

Forest

Taubenloch

1.8 mi

Nidau-Buren Canal

2.0 mi

Jensberg

2.4 mi

Nearby

Brunngasse 11

Altstadtleist Biel

2000 ft

Libraries

Stadtbibliothek Biel

600 ft

Parc municipal

1400 ft

Night club

Le Singe

1300 ft

Ring

Visite guidee de la vieille ville de Bienne

1300 ft

Obergasse

Fontaine de l'Ange

1500 ft

Amusement Park

Spielplatz Museum Schwab

1800 ft

Restaurants

Barrique Restaurant

100 ft

Neumarktstrasse 40

Indisch Biel

500 ft

Ernst-Schueler-Strasse 22

Satriale's

900 ft

Parkweg 10

Cercle Romand

900 ft

Parkweg 10

Le Panetier

800 ft

Neumarktstrasse 14

Maharaja Palace

800 ft

Rue Dufour 31 Hotel Dufour

Gelateria Emilia Biel

1200 ft

Neuengasse 48

Adana Grillhaus

1200 ft

Jean-Sessler-Strasse 3

Dan'ton-Ku Tiki Bar

1100 ft

Kanalgasse 27

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

clean

friendly staff

pricey dining

limited room variety

7.4/10

Very good

Rooms

8.0

Location

8.0

Service

8.4

Dining

7.0

4/5 based on 482 reviews

#2 of 10 hotels in Biel based on Tripadvisor

United States of America, May 2024

7.4/10

My stay at the hotel was a mix of positives and negatives. The room, although clean and with separate beds, was located on the first floor under a club, leading to a noisy night from 11.30 pm to 3.30 am. On the bright side, the bathroom was spotless, and they provided both still and sparkling water as complimentary amenities.

Rooms

7.0

The room was very clean, and the bathroom was spotless. However, the loud music from the club made it hard to sleep.

Service

9.0

The service was extremely helpful, friendly, and flexible. The staff immediately assisted us in securely storing our bikes, which was highly appreciated.

Location

8.0

The hotel's location was good but a bit far from the train station. However, it was connected by local bus services, and the staff was friendly. The surroundings were beautiful, especially the walk down to the lake.

Dining

7.0

The dining experience was quite good overall, with a variety of options available. However, there could have been more choices, especially in terms of fresh fruit and vegetables.

Facilities

6.0

The hotel facilities were satisfactory, providing necessary services. The only downside was the loud music from the club affecting the peace of the rooms.

William

United States of America, May 2024

7.4/10

The hotel is conveniently located close to the beach and main attractions. The rooms are clean and comfortable, while the staff is very helpful and friendly. The dining options could be improved, but overall, it offers good value for money.

Rooms

8.0

The rooms are of a very good standard with a decent-sized bed and bathroom, but they are somewhat ordinary compared to other Mercurs in Bern.

Service

9.0

The service provided by the receptionist was very friendly and helpful, ensuring the safe storage of our bikes and offering assistance without delay.

Location

7.0

The hotel is a bit far from the train station but is well connected by the local bus service. It is close to the beach and main attractions, with a bus stop nearby.

Dining

6.0

The dining prices are a bit high, and the breakfast could use more variety and freshness in options.

Facilities

7.0

The hotel offers essential facilities and services, but there is room for improvement in the dining options.

clean

pricey dining

Randy

United States of America, April 2024

8.4/10

I was pleasantly surprised by this hotel. The rooms were a perfect size for us, very clean, and had a good bed and a nice balcony. The hotel was very large, with a full-sized sofa and a very nice kitchen including a dishwasher and stove. However, it can be noisy from other guests at times.

Rooms

9.0

The rooms were a perfect size for us, very clean, and had a good bed and a nice balcony. The kitchen was a great addition.

Service

9.0

I was really surprised by this new and very stylish lobby. The staff were all very knowledgeable and helpful.

Location

8.0

The location was ideal for the purpose of my visit, right downtown with convenient access to shops and restaurants.

Dining

8.0

The breakfast was extra and the items were delicious. The organic section was a nice touch.

Facilities

8.0

The hotel had great facilities to offer, from room service to shops and laundry services.

Peter

United States of America, March 2024

6.4/10

My stay at the hotel was a mixed experience. The rooms were clean and comfortable with a small kitchen, but the noise from the club below kept me up at night. The service was a bit of a letdown with rude staff, but the location was excellent right downtown. The dining options were okay but could have been better for a 4-star hotel. Overall, it was a decent stay with both positives and negatives to consider.

Rooms

7.0

The rooms were clean and comfortable, equipped with a small kitchen for our convenience, but unfortunately, being on the first floor under a club made it impossible to sleep due to the loud music during late hours.

Service

5.0

The service was a mixed bag; some staff members were extremely helpful and friendly, while others were rude and unhelpful, including a staff member who threatened not to assist with taxi or salon reservations. However, I appreciated their willingness to help me securely store my bikes for the night.

Location

8.0

The hotel's location downtown was convenient, close to shops and restaurants, but it was a bit far from the Train Station. For my bike trip, the free parking in front of the hotel was a great bonus.

Dining

6.0

The dining experience was average; the quality was good, but there could have been more variety, like fresh fruit salad and additional vegetable options. However, the homemade rolls were a nice touch.

Facilities

6.0

Facilities were decent overall, nothing spectacular but satisfactory for a short stay.

Diane

United States of America, December 2023

9.0/10

I had a wonderful stay at this hotel! The rooms were very clean and comfortable, overlooking an internal courtyard with a lovely view of the mountains, although there was no balcony. The small kitchen was a great addition for us to enjoy.

Rooms

9.0

The rooms were very clean and comfortable with a nice view of the mountains.

Service

10.0

The service was exceptional, the staff was friendly, helpful, and efficient. They gave us the best treatment we have ever received at any hotel.

Location

9.0

The location was great, close to the city center, near the lake, and not far from the railway station. It was a bright and airy area with great food options and free parking at the front of the hotel.

Dining

8.0

The dining experience was very good, offering a variety of delicious options like breads, croissants, jams, cheeses, meats, eggs, and more.

Facilities

9.0

The facilities were impressive, offering everything one would expect from a top-class hotel.